Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: CompAsia Sdn Bhd, Suite 2.02 Level 2, Wisma Academy No, 4, Jalan 19/1, Seksyen 19, 46300 Petaling Jaya SGR, Malaysia.
Shipping To return your product, you should mail your product to: CompAsia Sdn Bhd, Suite 2.02 Level 2, Wisma Academy No, 4, Jalan 19/1, Seksyen 19, 46300 Petaling Jaya SGR, Malaysia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over RM50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The cosmetic grading only refers to the aesthetic appearance of the product. All our products have been fully tested and are 100% functional.
Phone may have very minimal blemishes and scratches that can only be seen from 20cm away.
Phone may have more noticeable blemishes, scratches or bumps, especially on the screen, edges and around the charging port.