Best Value Added Service
By default your device comes with a 1-month warranty.
For a small fee, you can opt for a 6 or 12-month warranty instead.
For more information about warranties, check our FAQ.
Please carefully read the Device Warranty Terms & Conditions.
You can also opt for Replace Plus Service which gives you a replacement device for any reason. Coverage duration is also for 6 or 12 months.
You will be charged an additional (service request) fee for every replacement request as shown in the table below:
Service Request Fee
|1||1 - 500||28||48||60|
|2||501 - 1,000||48||68||120|
|3||1,001 - 1,500||68||98||200|
|4||1,501 - 2,000||88||138||270|
|5||2,001 - 2,500||108||168||350|
|6||2,501 - 3,000||138||208||420|
|7||3,001 - 3,500||158||248||500|
|8||3,501 - 4,000||188||278||570|
|9||4,001 - 4,500||208||308||650|
|10||4,501 - 5,000||228||338||720|
|11||5,001 - 5,500||258||378||800|
You are entitled to one (1) service request only.
For more information about device care service, check our FAQ.
What is the condition of the certified pre-owned device?
All our devices are 100% tested to be functionally good-as-new.
The aesthetic appearance of the product has light scratches on the body & screen that may be visible from more than 8 inches away.