What is in the box?
- Compatible power adapter (5W Power Adapter)
- Compatible phone cable
Please note these items are not covered by your warranty and power adapter included does not support fast charging.
This complete package is only available with every device ordered.
Best Value Added Service
By default your device comes with a 1-month warranty.
For a small fee, you can opt for a 6 or 12-month warranty instead.
For more information about warranties, check our FAQ.
Please carefully read the Device Warranty Terms & Conditions.
You can also opt for Replace Plus Service which gives you a replacement device for any reason. Coverage duration is also for 6 or 12 months.
You will be charged an additional (service request) fee for every replacement request as shown in the table below:
Service Request Fee
|1||1 - 500||40||60||60|
|2||501 - 1,000||80||120||120|
|3||1,001 - 1,500||130||200||200|
|4||1,501 - 2,000||180||270||270|
|5||2,001 - 2,500||230||350||350|
|6||2,501 - 3,000||280||420||420|
|7||3,001 - 3,500||330||500||500|
|8||3,501 - 4,000||380||570||570|
|9||4,001 - 4,500||430||650||650|
|10||4,501 - 5,000||480||720||720|
|11||5,001 - 5,500||530||800||800|
You are entitled to one (1) service request only.
For more information about device care service, check our FAQ.
What is the condition of the certified pre-owned device?
All our devices are 100% tested to be functionally good-as-new.
The aesthetic appearance of the product has light scratches on the body & screen that may be visible from more than 8 inches away.